SMS Messaging Policy
Last updated: August 1, 2026
Missed-Call SMS Messages
When a customer calls a business that uses AWhite Solutions’ services and the call is missed or unanswered, the customer may receive a one-time SMS message from that business in response to their call.
Purpose of Messages
Messages are sent only after the customer initiates a phone call to the business. These messages are used for customer support and missed-call follow-up only. They are not marketing or promotional messages.
Customer Notice
Participating businesses are required to disclose through their phone greeting, IVR, website, or other customer-facing notice that missed calls may receive a one-time SMS follow-up message.
Message Frequency
Message frequency: 1 message per missed call. Additional messages may occur only if the customer replies and continues the conversation.
Message and Data Rates
Message and data rates may apply.
Opt-Out and Assistance
Reply STOP to opt out. Reply HELP for assistance.
Privacy
AWhite Solutions does not sell, rent, or share mobile phone numbers or SMS opt-in data with third parties for marketing purposes.
© 2026 AWhite Solutions LLC. All rights reserved.
Message frequency may vary. Message and data rates may apply. Reply STOP to opt out or HELP for assistance.